Zurich, the focus of this book, is a highly diverse city with a current population of over 400,000 inhabitants. Of the city’s population, 32% are foreign nationals coming from 169 nations, and 61% of residents over 15 years have a migration background (City of Zurich, 2014; 2015). Zurich is a melting pot of di erent cultures, languages and religions, and its diversity has shaped city life for several decades. Zurich is among the world’s largest nancial centres, and around 40% of the city’s economic potential comes from its nancial industry. By far the most important sector in the City of Zurich’s economy is the tertiary sector, which employs over 90% of workers (ibid.). Nevertheless, the city has a sizable number of small businesses – around 88% of the city’s workplaces have less than 10 full-time employees.